Below you will find an extensive list of programs and courses available from Ketels Contract Training. If you would like to discuss any of these options with a KCT trainer/consultant, please complete our contact form and we will be glad to contact you shortly with more information.

If you do not see the topic you are interested in, please contact us. Ketels Contract Training can meet almost any request for corporate training and consulting. If you have a training need, we have a solution.

 

Business Building

→ Becoming a Workplace of Choice
→ HR Basics
     • Recruitment
     • Selection
     • Interviewing
     • Ethics

HR Consulting
→ New Employee Orientation
→ Diversity
     • Gender
     • Generational
     • Sexual Orientation
     • Disability Sensitivity

→ Talent Management
→ Time Management
→ Meeting Skills
→ Customer Service
→ General HR Management
     • Employee orientation
     • Employee relations,
     • Policies and procedures

→ Behavioral/Situational Based Interviewing
→ Recruitment & Retention
→ Diversity
→ Harassment
→ Strategic Planning
→ Performance Management
→ Relationship Management
→ Succession Planning
→ Time Management
→ Root Cause Analysis
HighMiddleLow Performer Conversations

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Leadership Development

→ Leadership Assessment
→ Leadership Styles
     • DiSC
     • Meyers Briggs
     • PACE Palette
     • Predictive Index

→ Communication
     • Listening
     • Feedback
     • Persuasion
     • Negotiation
     • Conflict Resolution

→ Coaching
→ Delegation
→ Execution
→ Creating Accountability
→ Systems Thinking
→ Decision-making
→ Problem Solving
→ Facilitation and Meeting Skills
→ Developing Staff
→ Innovation/Creativity
→ Rewards & Recognition
→ Running Effective Meetings
→ When Cloning Won't Work...
Professional Development
The Human Side of Quality
Lead For Excellence Retreats

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Team/Employee Development

→ Setting Expectations
→ Stages of Team Development
→ Team Building
→ Building High Performance Teams
→ Team Process Improvement Tools
→ Human Side of Quality
→ Working in Concert
→ Getting Results
→ Creativity & Innovation
→ Communication
     • Conflict Resolution
     • Influencing Others
     • Facilitation Skills
     • Train the Trainer

→ Attitude In The Workplace
Appreciative Inquiry Retreats
People Performance Retreats

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Organizational Development

→ Strategic Planning
→ Change Management
→ Becoming a Customer-centric Organization
→ Developing a Sales Culture
→ Embracing Quality
→ Organizational Alignment
→ Decision Making
→ Performance Management
→ Project Management
→ Building Emotional Intelligence
→ Employee Retention
→ Succession Planning

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Business Development

→ Networking
→ Developing a Sales Culture
→ Persuasion vs. Consulting
→ Sales Management
→ Embracing a Sales System
→ Developing Inside Sales Skills
→ Prospecting
→ How to Give a Sales Presentation
→ Overcoming Objections
→ Time Management
→ Embracing Change
Accountability and Problem Solving

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